FAQ

We provide all the safety gear you need, including sturdy coveralls, face shield, gloves, and boots. You can skip the jumpsuit by dressing in long sleeves and long pants. You can skip the boots by wearing a pair of sturdy shoes with thick soles.

We love donations. From bottles and dishes, to monitors and keyboards, to washers, dryers, and stoves. The items we cannot accept include light bulbs, microwaves, refrigerators, single pane glass items, anything with chemicals or refrigerant.

Yes! We love to host fundraisers! A fundraiser at Breakthrough can be a welcome change to the usual bake sale or car wash! We can host in-person fund raisers or virtual fund raisers. Just call us or shoot us an email.
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Absolutely! While we do not offer a specific BYOS package, you may bring in your own smashables, up to 1 crate per person, in addition to the crate of smashables that we provide you. A smash crew member will do a safety inspection of your smashables prior to approving them for smashing. Essentially, they are ensuring that no items have hazardous chemicals, contain liquid, or are generally unsafe to smash.

You may bring in up to 1 additional crate of smashables at no additional charge. A crate is about 12”x12”x12”. More than 1 crate or items larger than a crate will incur a disposal fee of $13 per additional crate or crate-size for larger items.

Please feel free to email or call us with any questions regarding our BYOS policy prior to bringing in your own smashables.

 At the Breakthrough Smash Room, the safety of our guests and employees is our top priority.

  1. We sanitize all safety gear and tools between every session.

  2. Each group has their own smash room, even if it’s only 1 person in the group. We never combine groups from separate parties into the same room.

  3. We have hand sanitizer stations throughout the store.

  4. Groups at different stages of their session are in different parts of the store. A group that is in orientation will stay in the orientation area while a group finishing smashing is in a different area up front, called our recovery area.

  5. Our staff is happy to mask up upon request.

  6. Face shields offer further protection while inside the smash room.

  7. We offer the option of wearing a disposable coverall instead of our sanitized cotton coveralls.

  8. We use Pure Green 24 to sanitize tools and safety gear. Pure Green 24 is an EPA registered, broad spectrum anti microbial disinfectant and deodorizer with unique 24 hour residual effectiveness. It is EPA approved to kill Covid-19 in 30 seconds.

  9. We use disposable gloves under our sanitized heavy duty cut resistance gloves for an extra layer of protection. I hope this helps, if there’s anything else we can answer please let us know and we hope to see you soon!

Customers will receive a full refund or credit with 48 hours notice of cancellation. Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. Cancellations with less than 48 hours notice may reschedule to another date and time or receive a gift card in the amount of the original booking. Contact us by phone to cancel or inquire about a cancellation. No-shows will be charged the full price.